Lounge Supervisor: Guest Experience Leader

Compass Group USA; Columbus (OH); Presencial; USD 35.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Descripción de la vacante

Flik Hospitality Group is seeking a Lounge Supervisor to monitor activities and ensure compliance with company, governmental, and accrediting standards. The role supports unit management and focuses on delivering exceptional customer service while safeguarding quality and sanitation across operations.

Key responsibilities include maintaining client satisfaction, cost-effective management, and oversight of quality improvement and safety programs.

Formación

• Associate's Degree, or comparable experience
• 3-5 years of relevant experience
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
• The ability to multi-task and establish priorities
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership

Responsabilidades

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Performs other duties as assigned

Conocimientos

3-5 years experience

Communication skills

Leadership

Supervisory

Multi-tasking

Educación

Associate's Degree or equivalent

Descripción del empleo

Flik Hospitality Group is seeking a Lounge Supervisor to monitor activities and ensure compliance with company, governmental, and accrediting standards. The role supports unit management and focuses on delivering exceptional customer service while safeguarding quality and sanitation across operations.

Key responsibilities include maintaining client satisfaction, cost-effective management, and oversight of quality improvement and safety programs.