Lounge Operations Supervisor

Flik Hospitality Group; South San Francisco (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group is seeking a Lounge Supervisor to monitor activities and ensure conformance with company, government, and accrediting agency standards. You will work with unit management to uphold service excellence and regulatory compliance.

The role focuses on delivering outstanding customer service, managing daily operations, and leading a team to meet quality and sanitation standards within a hospitality setting.

Qualifications

• Supervisory, leadership, management and coaching skills.
• Strong written and verbal communication abilities.
• Ability to multi-task and establish priorities.
• Demonstrated initiative, urgency, responsibility and flexibility.
• 3–5 years of relevant experience in similar roles.

Responsibilities

• Ensures optimal customer service and client satisfaction.
• Provides cost effective management that meets and exceeds stated expectations.
• Assists in all operational activities including quality improvement, sanitation, infection control and facility-related tasks.
• Follows health, safety and sanitation guidelines for all products.
• Performs other duties as assigned.

Skills

Supervisory

Leadership

Management

Coaching

Communication

Multi-tasking

Prioritization

Initiative

Flexibility

Education

Associate’s Degree or equivalent experience

Job description

Flik Hospitality Group is seeking a Lounge Supervisor to monitor activities and ensure conformance with company, government, and accrediting agency standards. You will work with unit management to uphold service excellence and regulatory compliance.

The role focuses on delivering outstanding customer service, managing daily operations, and leading a team to meet quality and sanitation standards within a hospitality setting.