Lounge Operations Lead

Compass Group USA; Frankfort (KY); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Job summary

Flik Hospitality Group in the United States is seeking a Lounge Supervisor to work with unit management to monitor activities and ensure compliance with company, government and accrediting agency standards. This role focuses on delivering exceptional service while upholding regulatory requirements.

The position involves managing operations, sanitation, safety and quality control, with additional duties as assigned. Training and a comprehensive benefits package accompany the role.

Qualifications

• Associate's degree or comparable experience.
• 3-5 years of relevant experience.
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal.
• Ability to multi-task and establish priorities.
• Initiative, sense of urgency, responsibility, flexibility and leadership.

Responsibilities

• Ensures optimal customer service and client satisfaction.
• Provides cost effective management that meets and exceeds stated expectations.
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities.
• Follows health, safety and sanitation guidelines for all products.
• Performs other duties as assigned.

Skills

Leadership & coaching

Communication skills

Multi-tasking & prioritization

Education

Associate's degree or equivalent experience

Job description

Flik Hospitality Group in the United States is seeking a Lounge Supervisor to work with unit management to monitor activities and ensure compliance with company, government and accrediting agency standards. This role focuses on delivering exceptional service while upholding regulatory requirements.

The position involves managing operations, sanitation, safety and quality control, with additional duties as assigned. Training and a comprehensive benefits package accompany the role.