Lounge Operations Leader - Elevate Guest Experience

Compass Group USA; Richmond (VA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group is hiring a Lounge Supervisor to oversee daily operations, ensuring outstanding customer service and compliance with all regulatory and accreditation standards.

In collaboration with unit management, you will supervise staff, manage quality and sanitation initiatives, and uphold safety guidelines while delivering cost effective operations and attentive client service.

Qualifications

• Associate's Degree or comparable experience required.
• 3-5 years of relevant experience.
• Supervisory and leadership skills.
• Strong communication and multitasking abilities.

Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Performs other duties as assigned

Skills

Supervisory leadership

Communication skills

Multi-tasking

Initiative

Interpersonal skills

Education

Associate's Degree or comparable experience

Job description

Flik Hospitality Group is hiring a Lounge Supervisor to oversee daily operations, ensuring outstanding customer service and compliance with all regulatory and accreditation standards.

In collaboration with unit management, you will supervise staff, manage quality and sanitation initiatives, and uphold safety guidelines while delivering cost effective operations and attentive client service.