Lottery Terminal Technician I - Repair & Field Support

Scientific Games, LLC; Odessa (TX); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Scientific Games, LLC is seeking a Bench Technician 1 in Odessa, TX to repair Lottery terminals and peripherals and provide field support. The role includes assisting with shipping, inventory control, and data entry for repairs, with emphasis on reliability and timely upgrades.

Candidates should have an Associate's Degree or 1–3 years of related experience, be able to lift up to 100 lbs, and work all shifts, overtime, weekends, and holidays. A positive, customer-focused approach is essential.

Qualifications

• Associate's Degree or 1–3 years of related experience.
• Ability to communicate with all levels of personnel.
• Ability to work all shifts, overtime, weekends and holidays.
• Must be able to lift up to 100 lbs.

Responsibilities

• Repair lottery terminals and peripherals under supervision.
• Provide technical assistance via phone and on-site.
• Enter repair data daily into Bench Repair database.
• Assist with shipping defective boards and parts.
• Maintain customer service standards.

Skills

Windows navigation

Customer service

Heavy lifting

Teamwork

Education

Associate's Degree

High school diploma

Tools

Bench repair tools

Inventory software

Windows OS

Job description

Scientific Games, LLC is seeking a Bench Technician 1 in Odessa, TX to repair Lottery terminals and peripherals and provide field support. The role includes assisting with shipping, inventory control, and data entry for repairs, with emphasis on reliability and timely upgrades.

Candidates should have an Associate's Degree or 1–3 years of related experience, be able to lift up to 100 lbs, and work all shifts, overtime, weekends, and holidays. A positive, customer-focused approach is essential.