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The Department of Revenue - Lottery Division in Rapid City, SD is hiring a full-time Sales Support staffer to work with retailers and customers locally. Duties include processing claims, selling and cashing tickets, and reconciling the daily cash drawer, with occasional travel for events and promotions.
You will liaison between retailers, players and the SD Lottery, establish new accounts, and maintain existing ones while delivering tickets and supplies and deploying point of sale materials.
Rapid City, SD | Revenue | Full-Time 40 Hours Weekly
25.25 - 25.25 US per hour
Posted 2 days ago | Apply before November 12, 2026
Job ID: 38278
Agency: Department ofRevenue - Lottery Division
Location:Rapid City, SDSalary:$25.25/hr
Pay Grade:H
Closing Date:11/12/2026
Imagine yourself working for a forward thinking, evolving, and fast-paced multi-million-dollar business.
Are you a self-starter? Are you looking for a challenge? Are you a good communicator? Do you want to provide first rate customer service to retailers, customers, and the general public?
The South Dakota Lottery is looking for a professional sales staff individual who is a team player to work with our Retailer partners and customers in our Rapid City office!
The position involves both office and route responsibilities. The route work covers assigned retailers in Rapid City and western South Dakota. Office responsibilities involve processing claims, selling and cashing tickets, and reconciling the Rapid City daily cash drawer. There is also occasional travel to work events, promotional activities and meetings. Work week Mon – Fri 7:30 AM – 4:00 PM, with occasional shift accommodations, when working promotions, longer days etc.
Position Purpose: Be a liaison between the retailers, players and the SD Lottery. Responsibilities include establishing new lottery retail accounts and maintaining already established accounts in a defined route area, through training and instruction of the lottery rules and regulations. Responsible for delivering instant tickets and supplies, merchandising and returning instant tickets, deploying point of sale materials for instant and lotto games, while providing the best customer service possible. Weekly monitoring of all retailers to ensure scratch tickets are received, stored, and sold in a secure manner. Play an important role in keeping the Rapid City Validation Center running accurately and efficiently. Training and informing the lottery retailers and players is a very important part of this position.
What we offer to you beyond the paycheck:
This is a Full-Time 40 Hours Weekly position with the Department of Revenue - Lottery. For more information on the Department of Revenue, please visit https://dor.sd.gov/ .
This position is exempt from the Civil Service Act.
This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.
NCRC:If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office.A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here .This position is a member of Class A retirement under SDRS.