Revenue Agent – Commercial Carrier

South Dakota State Government; Pierre (SD); On-site; USD 28,000 - 37,000; Full time

Job summary

The Department of Revenue - Motor Vehicle Division in Pierre, SD is seeking a Commercial Carrier Agent to educate interstate motor carriers on registration, titling, licensing, Fuel Taxation, and related programs such as IRP and IFTA. This is a full-time, 40-hour per week position.

You will process titles and licenses, issue plates and decals, handle billing and payments, and educate carriers while ensuring compliance.

Qualifications

• Experience with high-volume customer service environments.
• Ability to juggle and prioritize multiple tasks with discretion.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Process vehicle titles for motor carrier units and ensure correct taxation.
• Receive, audit, and process license applications for proper registration and fee billing.
• Issue license plates, temporary and permanent credentials, and decals per program guidelines.
• Process fee billings, refunds, and payments to keep accounts accurate and up to date.
• Interact with carriers and licensing agents to educate, answer questions, and resolve problems.
• Review business records to ensure compliance with programs.
• Conduct educational seminars to Motor Carriers and other businesses.

Skills

Customer service

Multi-tasking

Attention to detail

Time management

Communication

Tools

Microsoft Office

Job description

Job ID: 38115

Agency: Department of Revenue - Motor Vehicle Division

Location: Pierre, SD

Salary: $23.56/hr

Pay Grade: H

Closing Date: 11/02/2026

Why the Department of Revenue

At the Department of Revenue, culture is everything. It's at the heart of what we do for our employees, community, and our customers - the citizens of South Dakota. Our work is driven with a vision to continue developing an efficient, accessible, and adaptable team of public servants leading South Dakota into the future. Sound like a good fit? As a Department of Revenue employee, here's what you'll experience -

• Innovation -We are always looking for new ways to push forwardand evolve
• Professional growth- We provide new challenges for you to tackle and provide valuable trainings
• Career development - Investing in our employees' development starts with our onboarding, mentoring, and leadership programs
• Fit - Getting to do what you do best every day
• Collaboration - Ability to work with all divisions within the department as a member of the Administration team
• Giving back to the community - Opportunities to support local organizations throughout the year

Who we want

• Are you excellent at juggling and prioritizing multiple tasks and projects while maintaining a positive attitude and a high level of confidentiality?
• Does the thought of a work environment where each day's duties may be different sound thrilling?
• When problems occur, you don't get frazzled but you are quick on your feet to find a solution?
• Do you enjoy serving others and providing top-notch service to the department's customers, leadership, and other employees?

What you will do

The Commercial Carrier Agent is part of a team who works with interstate motor carriers to educate them on the registration, titling, licensing, Fuel Taxation, record keeping, and other requirements of their business as it pertains to the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA). Specific duties include:

• Process vehicle titles for motor carrier units to ensure titles are properly and legally assigned and taxes are correctly charged.
• Receive, audit, and process applications for licenses to ensure proper registration, licensing, and fee billing.
• Issue license plates, temporary and permanent credentials, and decals according to the guidelines of programs.
• Process fee billings, refunds, and payment documents to ensure accounts are accurate and up to date.
• Interacts with carriers and licensing agents daily to educate, answer questions, and solve problems.
• Review of business records to determine compliance with programs.
• Conduct educational seminars to Motor Carriers and other businesses.

This is a full time, 40 hours per week, position with the Department of Revenue - Motor Vehicle Division. For more information on the Department of Revenue - Motor Vehicle Division, please visit https://dor.sd.gov/individuals/motor-vehicle/ and for information regarding state benefits, please click here .

What you need

Knowledge of:

• motor carrier industry;
• motor vehicle titling and registration procedures;
• general accounting and bookkeeping procedures;
• customer service skills to accommodate high volume of communication traffic.

Skill to:

• operate a computer and learn new computer programs;
• organize and multi-task;
• establish filing systems and maintain records.

Ability to:

• establish and maintain effective working relationships;
• exercise tact, patience, and discretion in communicating and dealing with customers and coworkers;
• have strong attention to detail;
• follow established procedures;
• investigate information for accuracy and completeness against external sources;
• make timely and accurate decisions and meet deadlines;
• read and comprehend written materials;
• rapidly identify errors on documents;
• calculate data;
• maintain train of thought despite frequent interruptions;
• communicate information clearly and concisely;
• work independently and within a group environment;
• be an effective member of the team;
• travel for training, seminars, and conferences.

The ideal candidate will have:

• experience working in collaborative team environments and demonstrating effective time management and organizational skills;
• high attention to detail;
• verbal and written communication abilities including spelling, punctuation, and grammar;
• customer service skills, the ability to communicate effectively in fast paced environment;
• advanced use of the Microsoft Office Suite software (Outlook, Word, Excel, and PowerPoint);
• ability to interpret information, laws, and policies and communicate effectively.

Equally important will be a strong work ethic and interpersonal skills, discretion, confidentiality, and a positive attitude!

If you enjoy a fast pace, working with a fun group, and are comfortable both implementing and accepting changes, you're going to enjoy this position!

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

South Dakota Bureau of Human Resources and Administration

Telephone: [phone] Email: [e-mail]

http://bhr.sd.gov/workforus

'An Equal Opportunity Employer'

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