Lottery Fulfillment Operations Associate

Dormont Manufacturing Co; Boise (ID); Sur place; USD 20 664 - 30 307; Plein temps

Résumé du poste

DraftKings in Boise, Idaho seeks an Operations Associate to drive the success of our digital lottery courier product, Jackpocket, by managing customer lottery order experiences and keeping systems running smoothly. You’ll ensure accuracy from order through redemption, joining a fast-paced fulfillment environment.

Ideal candidates have experience in dynamic settings, comfort with technology and Excel, strong attention to detail, and excellent customer service, communication, and time-management

Qualifications

• Must have reliable attendance, including weekends and holidays.
• Experience in fast-paced environments with a knack for technology and Excel.
• Self-starter mentality and sharp attention to detail.
• Excellent customer service, communication, and time management skills.
• Physical ability to stand, walk, and lift up to 25 lbs.

Responsabilités

• Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
• Keep our systems updated with real-time customer order statuses and tracking information.
• Streamline and organize workflows to meet daily objectives and hit deadlines.
• Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
• Step in to support various operational projects as they arise, contributing to the team’s overall success.

Connaissances

Flexibility

Attention to detail

Customer service

Time management

Communication

Outils

Microsoft Excel

Description du poste

DraftKings in Boise, Idaho seeks an Operations Associate to drive the success of our digital lottery courier product, Jackpocket, by managing customer lottery order experiences and keeping systems running smoothly. You’ll ensure accuracy from order through redemption, joining a fast-paced fulfillment environment.

Ideal candidates have experience in dynamic settings, comfort with technology and Excel, strong attention to detail, and excellent customer service, communication, and time-management