Fulfillment Operations Specialist - Lottery Orders

National Geographic; Reynoldsburg (OH); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings is seeking an Operations Associate in Ohio to manage the customer lottery ticket order experience in a fast-paced fulfillment center. You will ensure accuracy from order to redemption while keeping systems up-to-date and supporting various operational projects.

Ideal candidates bring a reliable attendance record, comfort with technology (Excel), strong communication, and excellent time management to help drive team success and maintain efficient lottery operations.

Qualifications

• Experience in fast-paced environments with strong tech familiarity (Microsoft Excel).
• Proven customer service skills and reliable attendance.
• Strong time management and ability to prioritize tasks.

Responsibilities

• Process and manage customer lottery ticket orders and redemptions from start to finish.
• Provide real-time order statuses and tracking information.
• Streamline workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operations.

Skills

Excel

Customer Service

Time Management

Attention to Detail

Communication

Tools

Printing Equipment

Scanning Equipment

Job description

DraftKings is seeking an Operations Associate in Ohio to manage the customer lottery ticket order experience in a fast-paced fulfillment center. You will ensure accuracy from order to redemption while keeping systems up-to-date and supporting various operational projects.

Ideal candidates bring a reliable attendance record, comfort with technology (Excel), strong communication, and excellent time management to help drive team success and maintain efficient lottery operations.