Fulfillment Ops Associate – Flexible Fastpaced Lottery Tech

DraftKings; Ralston (NE); On-site; USD 48,216,000 - 50,971,000; Full time

Job summary

DraftKings in the United States is seeking an Operations Associate to join our fast-paced fulfillment center. You will drive the success of our digital lottery courier product, Jackpocket, by managing customer ticket orders and redemptions with accuracy and efficiency.

You will help keep systems running smoothly and contribute to a growing, dynamic team. The role requires flexibility to work a rotating schedule, including weekends and holidays, and a strong ability to manage tasks in a

Qualifications

• Able to work in a fast-paced fulfillment center environment.
• Flexible schedule including weekends and holidays with reliable attendance.
• Strong customer service, communication and time management skills.
• Self-starter with sharp attention to detail, able to prioritize independently.
• Physical ability to stand/walk frequently and lift up to 25 lbs.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at the local fulfillment center.
• Keep systems updated with real-time order statuses and tracking information.
• Streamline workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operations.
• Support various operational projects as they arise.

Skills

Customer service

Time management

Attention to detail

Self-starter

Communication

Adaptability

Tools

Microsoft Excel

Job description

DraftKings in the United States is seeking an Operations Associate to join our fast-paced fulfillment center. You will drive the success of our digital lottery courier product, Jackpocket, by managing customer ticket orders and redemptions with accuracy and efficiency.

You will help keep systems running smoothly and contribute to a growing, dynamic team. The role requires flexibility to work a rotating schedule, including weekends and holidays, and a strong ability to manage tasks in a