Lot Attendant

HireArt; Charlotte (NC); Presencial; USD 20.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pre-tax commuter benefits

Employer subsidized HealthcareBenefits

Flexible Spending Account for health

Disability & life insurance

401k package

Descripción de la vacante

HireArt is helping our client find a Lot Attendant to join its designated market team in Charlotte. The role provides on-site operational support, ensuring vehicle readiness and quality customer service.

The schedule is part-time, 7 hours daily, 4 days per week, with a 30-minute break; duties include helping customers with rentals, vehicle preparation, and lot organization. Local candidates with 1+ year of service experience and a valid driver's license are encouraged to apply.

Formación

• 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality)
• Valid, unrestricted driver's license; satisfactory driving record; and insurable under the company’s policy
• Familiarity with the local market area
• Demonstrated ability to provide excellent customer service and resolve problems effectively
• Strong verbal and written communication skills
• Proven ability to maintain patience, de-escalate situations, and work effectively in a team
• Ability to follow instructions and work independently
• Ability to handle prolonged standing and walking

Responsabilidades

• Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
• Manage and organize vehicle compliance documents.
• Organize the vehicle lot and coordinate vehicle transportation.
• Complete daily rental operations tasks.
• Report vehicle issues, program challenges, and bugs to the designated point of contact.
• Maintain the company’s service standards when interacting with drivers.
• Communicate effectively with on-site staff and remote support teams.
• Provide clear, concise updates and maintain accurate documentation.

Conocimientos

Customer service

Vehicle processing

Communication

Teamwork

Descripción del empleo

Expected compensation: 18.00 USD Per Hour

HireArt is helping our client find a Lot Attendant to join its designated market team.

In this role, you’ll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness.

The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment.

Schedule

• 7 hours per day, 4 days per week, with a 30-minute unpaid break per shift
• Monday, Tuesday, Thursday, and Friday: 8:30 AM-4:00 PM
• Wednesday: Off

What You’ll Do

Customer Service and Vehicle Processing:

• Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
• Manage and organize vehicle compliance documents.

Operational Support

• Organize the vehicle lot and coordinate vehicle transportation.
• Complete daily rental operations tasks.
• Report vehicle issues, program challenges, and bugs to the designated point of contact.

Standards And Communication

• Maintain the company’s service standards when interacting with drivers.
• Communicate effectively with on-site staff and remote support teams.
• Provide clear, concise updates and maintain accurate documentation.

Requirements

• 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality)
• Valid, unrestricted driver's license; satisfactory driving record; and insurable under the company’s policy
• Familiarity with the local market area
• Demonstrated ability to provide excellent customer service and resolve problems effectively
• Strong verbal and written communication skills
• Proven ability to maintain patience, de-escalate situations, and work effectively in a team
• Ability to follow instructions and work independently
• Ability to handle prolonged standing and walking

Benefits

• Pre-tax commuter benefits
• Employer (HireArt) subsidized Healthcare Benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package

Commitment:

This is a part-time, 3-month contract position staffed via HireArt, expected to end on December 31, 2026, with the possibility of extension. This role is onsite and available to candidates local to the Charlotte, N.C. area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.