Lot Attendant

HireArt, Inc.; Charlotte (NC); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Flexible Spending Account

401k package

Disability and life insurance

Zusammenfassung

HireArt, Inc. is assisting our client to hire a Lot Attendant to provide on-site operational support at the Charlotte facility. The role focuses on customer service, vehicle readiness, and efficient handling of rental processes in a fast-paced environment.

The ideal candidate has at least 1 year of in-person customer service experience, a valid driver's license, and strong communication skills. This is a 3-month, on-site contract with potential for extension in a dynamic rideshare operation.

Qualifikationen

• 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality).
• Valid, unrestricted driver's license; satisfactory driving record; and insurable under the company’s policy.
• Familiarity with the local market area.
• Strong verbal and written communication skills.
• Proven ability to maintain patience, de-escalate situations, and work effectively in a team.
• Ability to follow instructions and work independently.
• Ability to handle prolonged standing and walking.
• HireArt covers all costs for short- and long-term disability and life insurance.
• 401k package.

Aufgaben

• Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
• Manage and organize vehicle compliance documents.
• Organize the vehicle lot and coordinate vehicle transportation.
• Complete daily rental operations tasks.
• Report vehicle issues, program challenges, and bugs to the designated point of contact.
• Maintain the company’s service standards when interacting with drivers.
• Communicate effectively with on-site staff and remote support teams.
• Provide clear, concise updates and maintain accurate documentation.

Kenntnisse

Customer service

Communication skills

Teamwork

Problem solving

Independence

Jobbeschreibung

The World's Fastest-Growing Rideshare Company

Full time

Location

Charlotte, NC, United States

Work environment

In-person

Expected pay amount

18.00 USD Per Hour

Schedule

Mon, Tue, Thur and Friday 8:30AM - 4:00PM, Wed: Off

3 month contract

HireArt is helping our client find a Lot Attendant to join its designated market team.
In this role, you’ll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness.
The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment.
Schedule:

• 7 hours per day, 4 days per week, with a 30-minute unpaid break per shift
• Monday, Tuesday, Thursday, and Friday: 8:30 AM-4:00 PM

What you'll do:

Customer Service and Vehicle Processing:

• Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
• Manage and organize vehicle compliance documents.

Operational Support:

• Organize the vehicle lot and coordinate vehicle transportation.
• Complete daily rental operations tasks.
• Report vehicle issues, program challenges, and bugs to the designated point of contact.

Standards and Communication:

• Maintain the company’s service standards when interacting with drivers.
• Communicate effectively with on-site staff and remote support teams.
• Provide clear, concise updates and maintain accurate documentation.

Requirements

• 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality)
• Valid, unrestricted driver's license; satisfactory driving record; and insurable under the company’s policy
• Familiarity with the local market area
• Demonstrated ability to provide excellent customer service and resolve problems effectively
• Strong verbal and written communication skills
• Proven ability to maintain patience, de-escalate situations, and work effectively in a team
• Ability to follow instructions and work independently
• Ability to handle prolonged standing and walking
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package

Commitment: This is a part-time, 3-month contract position staffed via HireArt, expected to end on December 31, 2026, with the possibility of extension. This role is onsite and available to candidates local to the Charlotte, N.C. area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.