Part-Time Vehicle Readiness & Customer Service Pro

HireArt; Charlotte (NC); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Pre-tax commuter benefits

Employer subsidized HealthcareBenefits

Flexible Spending Account for health

Disability & life insurance

401k package

Job summary

HireArt is helping our client find a Lot Attendant to join its designated market team in Charlotte. The role provides on-site operational support, ensuring vehicle readiness and quality customer service.

The schedule is part-time, 7 hours daily, 4 days per week, with a 30-minute break; duties include helping customers with rentals, vehicle preparation, and lot organization. Local candidates with 1+ year of service experience and a valid driver's license are encouraged to apply.

Qualifications

• 1+ year of experience in an in-person customer service role (e.g., retail, technical support, hospitality)
• Valid, unrestricted driver's license; satisfactory driving record; and insurable under the company’s policy
• Familiarity with the local market area
• Demonstrated ability to provide excellent customer service and resolve problems effectively
• Strong verbal and written communication skills
• Proven ability to maintain patience, de-escalate situations, and work effectively in a team
• Ability to follow instructions and work independently
• Ability to handle prolonged standing and walking

Responsibilities

• Assist customers with the rental process, including check-in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.
• Manage and organize vehicle compliance documents.
• Organize the vehicle lot and coordinate vehicle transportation.
• Complete daily rental operations tasks.
• Report vehicle issues, program challenges, and bugs to the designated point of contact.
• Maintain the company’s service standards when interacting with drivers.
• Communicate effectively with on-site staff and remote support teams.
• Provide clear, concise updates and maintain accurate documentation.

Skills

Customer service

Vehicle processing

Communication

Teamwork

Job description

HireArt is helping our client find a Lot Attendant to join its designated market team in Charlotte. The role provides on-site operational support, ensuring vehicle readiness and quality customer service.

The schedule is part-time, 7 hours daily, 4 days per week, with a 30-minute break; duties include helping customers with rentals, vehicle preparation, and lot organization. Local candidates with 1+ year of service experience and a valid driver's license are encouraged to apply.