Loss Prevention & Safety Specialist

Lowe's; Philadelphia (Philadelphia County); Presencial; USD 42 000 - 68 000; Tempo integral

Resumo da oferta

Lowe's is seeking an Asset Protection professional to coach associates on shrink awareness and theft deterrence, while partnering with leadership to identify trends and develop action plans.

The role involves monitoring high‑risk areas, conducting investigations, and supporting law enforcement as needed. A high school diploma or GED is required, with licenses where applicable and experience in retail loss prevention preferred.

Qualificações

• High school diploma or GED; license exam if required within 60 days of starting.
• State/local salesperson license requirement, if applicable, must be met.
• Experience in retail investigations or asset protection preferred.
• Experience using physical security systems (CCTV, EAS) appreciated.

Responsabilidades

• Coach associates and leaders on shrink awareness, theft deterrence, and customer service.
• Partner with Store and AP Leadership to identify theft trends and action plans.
• Deliver SMART customer service and ensure resources are available.
• Monitor entrances, exits, and high‑risk areas for safety and security.
• Investigate criminal activity, maintain case files, and support authorities.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures and respond to alarms/events.
• Provide feedback on audit findings to minimize shrink and risk.
• Respond to potentially violent situations with safety and composure.

Conhecimentos

Customer service

Training/coaching

Threat detection

Communication

Formação académica

High school diploma or GED

Associate degree in Psychology

Associate degree in Criminal Justice

Ferramentas

CCTV systems

EAS

Descrição da oferta de emprego

Lowe's is seeking an Asset Protection professional to coach associates on shrink awareness and theft deterrence, while partnering with leadership to identify trends and develop action plans.

The role involves monitoring high‑risk areas, conducting investigations, and supporting law enforcement as needed. A high school diploma or GED is required, with licenses where applicable and experience in retail loss prevention preferred.