Asset Protection & Security Specialist

Lowe's; East Lake-Orient Park (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

Lowe's in Florida is seeking an Asset Protection Specialist to protect assets and maintain a secure store environment. You will coach associates on shrink awareness, collaborate with leadership to identify trends, and promote effective theft deterrence and customer service programs.

You will monitor entrances and high-risk areas, conduct investigations, and support law enforcement with solid case documentation. This role emphasizes safety and compliance in a fast-paced retail setting.

Qualifications

• High school diploma or GED; license exam within 60 days if required by state/locality
• Retail investigations experience preferred; strong interviewing skills

Responsibilities

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Skills

Loss prevention

Surveillance

Retail investigations

Interviews

Policy compliance

Education

High school diploma or GED

Tools

CCTV

EAS

Job description

Lowe's in Florida is seeking an Asset Protection Specialist to protect assets and maintain a secure store environment. You will coach associates on shrink awareness, collaborate with leadership to identify trends, and promote effective theft deterrence and customer service programs.

You will monitor entrances and high-risk areas, conduct investigations, and support law enforcement with solid case documentation. This role emphasizes safety and compliance in a fast-paced retail setting.