Asset Protection & Loss Prevention Specialist

Lowe's; Dickson City (Lackawanna County); On-site; USD 42,000 - 65,000; Full time

Job summary

Lowe’s is seeking a Loss Prevention/Asset Protection professional to safeguard store assets and ensure a secure shopping environment. You will lead investigations, coordinate with store leadership, and implement programs to reduce shrink while maintaining excellent customer service.

Ideal candidates have proven experience in retail investigations, familiarity with CCTV/EAS, and the ability to handle potentially volatile situations with composure.

Qualifications

• High school diploma or GED is required; associate degree preferred.
• Experience in retail investigations and loss prevention is valued.
• Familiarity with CCTV and EAS systems is a plus.

Responsibilities

• Coach and train associates on shrink awareness and theft deterrence.
• Partner with store leadership to identify theft trends and plan actions.
• Deliver SMART customer service and ensure resources are available.
• Maintain a safe store environment by monitoring entrances and high-risk areas.
• Monitor activity with surveillance and reporting tools to detect theft and policy violations.
• Conduct external theft apprehensions and interviews per laws.
• Investigate criminal activity and support law enforcement.
• Assist in internal investigations and provide evidence as needed.
• Validate store security measures and respond to alarms.
• Provide feedback on audits and reduce shrink and risk.
• Respond effectively to potentially violent situations.
• May be assigned additional duties as needed.

Skills

Retail investigations

Asset protection

Surveillance systems

Loss prevention

Education

High school diploma or GED

Associate degree (preferred)

Tools

CCTV

EAS

Job description

Lowe’s is seeking a Loss Prevention/Asset Protection professional to safeguard store assets and ensure a secure shopping environment. You will lead investigations, coordinate with store leadership, and implement programs to reduce shrink while maintaining excellent customer service.

Ideal candidates have proven experience in retail investigations, familiarity with CCTV/EAS, and the ability to handle potentially volatile situations with composure.