Asset Protection Specialist: Shrink Prevention & Safety

Lowe's; Florida; Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Lowe's Companies, Inc. is seeking a Loss Prevention professional to secure store operations, deter theft, and lead investigations across the store.

The role focuses on coaching associates on shrink prevention, utilizing CCTV and EAS tools, and collaborating with leadership to implement action plans. A high school diploma or GED is required, with licensing where applicable, and strong communication skills are essential.

Qualificações

• High school diploma or GED required; equivalent experience considered where applicable.
• State/local license requirement may apply for salesperson position and must be obtained within 60 days of starting.

Responsabilidades

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Conhecimentos

Shrink awareness

Theft deterrence

Customer service

Surveillance systems

Investigations

Communication

Formação académica

High school diploma or GED

Ferramentas

CCTV

EAS

Descrição da oferta de emprego

Lowe's Companies, Inc. is seeking a Loss Prevention professional to secure store operations, deter theft, and lead investigations across the store.

The role focuses on coaching associates on shrink prevention, utilizing CCTV and EAS tools, and collaborating with leadership to implement action plans. A high school diploma or GED is required, with licensing where applicable, and strong communication skills are essential.