Asset Protection & Safety Specialist

Lowe's; Spokane (WA); Presencial; USD 26.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental and Vision insurance

401(k) Retirement account with company

Associate Discount

Paid time off

Tuition assistance

Parental leave

Descripción de la vacante

Lowe's in the United States is hiring a Loss Prevention Investigator to protect store assets and ensure safe, secure operations. You will coach associates on shrink awareness, conduct investigations, and partner with leadership to address theft trends with actionable plans.

Responsibilities include monitoring surveillance, interviewing suspects, supporting law enforcement, and maintaining case files, while delivering excellent customer service and upholding company policy across a high-volume

Formación

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
• If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Responsabilidades

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Conocimientos

Customer service

Investigation skills

Surveillance monitoring

Educación

High school diploma or GED

Sales license (state/local)

Herramientas

CCTV

EAS

Descripción del empleo

Lowe's in the United States is hiring a Loss Prevention Investigator to protect store assets and ensure safe, secure operations. You will coach associates on shrink awareness, conduct investigations, and partner with leadership to address theft trends with actionable plans.

Responsibilities include monitoring surveillance, interviewing suspects, supporting law enforcement, and maintaining case files, while delivering excellent customer service and upholding company policy across a high-volume