Asset Protection Specialist

Lowe's; New York (NY); Presencial; USD 27 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Resumo da oferta

Lowe's is seeking a Loss Prevention professional to coach store teams on shrink awareness and theft deterrence while partnering with Store and AP Leadership to address theft trends. The role emphasizes ensuring customer service excellence and maintaining a safe, secure store environment.

The position requires a high school diploma or GED, with potential licensing where required. Preferred candidates have training in psychology/criminal justice, and experience handling retail investigations and

Qualificações

• High school diploma or GED required.
• Sales license may be required by state/local; must pass licensing exam within 60 days of starting.

Responsabilidades

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.

Formação académica

High school diploma or GED

Sales license (where required)

Ferramentas

CCTV

EAS

Descrição da oferta de emprego

Lowe's is seeking a Loss Prevention professional to coach store teams on shrink awareness and theft deterrence while partnering with Store and AP Leadership to address theft trends. The role emphasizes ensuring customer service excellence and maintaining a safe, secure store environment.

The position requires a high school diploma or GED, with potential licensing where required. Preferred candidates have training in psychology/criminal justice, and experience handling retail investigations and