Asset Protection & Loss Prevention Specialist

Lowe's; Houston (TX); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Lowe's is seeking a Loss Prevention/Asset Protection professional in Houston to coach associates on shrink reduction and customer service excellence. You will monitor security, investigate suspicious activity, and partner with store leadership to address theft trends while supporting law enforcement when required.

The role requires experience with surveillance systems, evidence gathering, and strong communication skills to reduce operational risk and ensure a safe shopping environment.

Qualificações

• High school diploma or GED or equivalent year of experience.
• Associate degree in psychology or criminal justice preferred.
• Experience in retail investigations and loss prevention.
• Knowledge of CCTV, EAS and security systems.
• Professional accreditation in LPQ/LPC or equivalent.

Responsabilidades

• Coach and train associates and leaders on shrink awareness and theft deterrence.
• Partner with leadership to identify theft trends and action plans.
• Deliver excellent customer service programs at store level.
• Maintain safe, secure store environment and monitor high-risk areas.
• Monitor surveillance and report theft, fraud, and policy violations.
• Conduct external theft interviews and assist investigations.
• Investigate and resolve criminal activity and support law enforcement.
• Assist in internal investigations and provide evidence as needed.

Conhecimentos

Shrink awareness

Theft deterrence

Coaching & training

Customer service focus

Surveillance awareness

Investigations

Evidence gathering

Formação académica

High school diploma or GED

Associate degree in Psychology or Criminal Justice

Loss prevention/asset protection education

National certified training program

LPQ/LPC or equivalent accreditation

Ferramentas

CCTV

EAS

Descrição da oferta de emprego

Lowe's is seeking a Loss Prevention/Asset Protection professional in Houston to coach associates on shrink reduction and customer service excellence. You will monitor security, investigate suspicious activity, and partner with store leadership to address theft trends while supporting law enforcement when required.

The role requires experience with surveillance systems, evidence gathering, and strong communication skills to reduce operational risk and ensure a safe shopping environment.