Loss Prevention & Guest Experience Specialist

Burlington; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate to help create a secure shopping environment while delivering exceptional customer service. You will monitor entrances, exits, and high-risk areas, reducing theft opportunities and maintaining safety standards.

Join our team to engage with customers and associates in a confident, friendly manner, reporting suspicious activity to leadership and supporting store security programs with a positive attitude.

Qualifications

• Experience in customer-facing roles is preferred.
• Able to stay vigilant and aware of surroundings at all times.
• Demonstrates friendly and professional interaction with customers and associates.

Responsibilities

• Monitor entrance/exit points to reduce theft opportunities.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Provide confident, friendly, and energetic greetings to customers and coworkers.

Skills

Customer service

Security awareness

Visitor greeting

Attention to detail

Education

High school diploma

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate to help create a secure shopping environment while delivering exceptional customer service. You will monitor entrances, exits, and high-risk areas, reducing theft opportunities and maintaining safety standards.

Join our team to engage with customers and associates in a confident, friendly manner, reporting suspicious activity to leadership and supporting store security programs with a positive attitude.