Loss Prevention & Guest Experience Associate

Burlington Stores, Inc.; Town of New Hartford (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Flexible hours

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service.

The role focuses on monitoring entrances and high-risk areas, greeting customers with energy, and identifying theft or suspicious activity for reporting to management. The position emphasizes discipline, safety, and program knowledge to reduce opportunities for theft and promote a positive store atmosphere.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods of time
• Excellent communication with customers and co-workers

Responsibilities

• Monitor store entrances and exits to reduce theft opportunities
• Greet every customer with a friendly, energetic greeting
• Identify and report theft incidents or suspicious activity to Management on Duty

Skills

Customer service

Retail experience

Communication skills

Observational skills

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service.

The role focuses on monitoring entrances and high-risk areas, greeting customers with energy, and identifying theft or suspicious activity for reporting to management. The position emphasizes discipline, safety, and program knowledge to reduce opportunities for theft and promote a positive store atmosphere.