Loss Prevention & Customer Experience Associate

Paradox.ai by Workday - ATS

Tukwila (WA)

On-site

USD 26,000 - 34,000

Part time

14 days+

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Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores in Tukwila, WA is seeking a Shortage Control Associate to help maintain a secure shopping environment and deliver exceptional customer service. You will monitor entrances, greet customers, and support loss prevention initiatives with confidence and professionalism.

The role requires 1+ year in customer service or retail, the ability to stand long hours, and strong communication. You will report suspicious activity to the Manager on Duty and uphold safety standards while

Qualifications

1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
Ability to stand and walk for extended periods and to visually monitor store environment.
Ability to maintain confidentiality is required.
Excellent communication with customers and co-workers.

Responsibilities

Monitor entrances and exits to deter theft and maintain security.
Greet every customer with a warm, loud, and friendly greeting and eye contact.
Conduct bag and package checks for store associates while adhering to safety standards.
Identify and report theft incidents or suspicious activity to the Manager on Duty.
Uphold professional appearance and dress standards; stay vigilant during the shift.