Loss Prevention Ambassador — Safe, Customer‑Focused Store

Ross Stores, Inc.; Alameda (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Ross Stores, Inc. in Dublin, CA is seeking a Loss Prevention Specialist to maintain a safe store environment and deter theft. You will greet customers with a friendly presence, monitor entrances, and partner with Store Leadership to enforce safety and shrink reduction initiatives.

Qualified candidates have at least 1 year of retail supervisor experience or loss prevention training, strong communication skills, and the ability to work in a fast-paced setting. A high school diploma is required.

Qualifications

• 1 year retail supervisor experience or similar training preferred.
• 1 year loss prevention/security training preferred.
• Active Security Guard License preferred
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must comply with all applicable federal and state laws and regulations for security positions, including background screening, physical examination, fingerprinting and/or drug testing.

Responsibilities

• Maintains a safe and secure environment for Associates and Customers.
• Provides visible command presence and greetings at store entrances/exits.
• Monitors for potential safety issues and assists Store Leadership in safety compliance.
• Minimizes operational shortages through shortage reduction initiatives and training.
• Represents the Ross brand with professional appearance and conduct.
• Monitors for theft indicators and communicates with Loss Prevention leadership.

Skills

Customer service

Communication

Conflict resolution

Loss prevention

Education

High School diploma

AA degree preferred

Job description

Ross Stores, Inc. in Dublin, CA is seeking a Loss Prevention Specialist to maintain a safe store environment and deter theft. You will greet customers with a friendly presence, monitor entrances, and partner with Store Leadership to enforce safety and shrink reduction initiatives.

Qualified candidates have at least 1 year of retail supervisor experience or loss prevention training, strong communication skills, and the ability to work in a fast-paced setting. A high school diploma is required.