Store Loss Prevention Specialist: Protect & Serve Customers

Ross Stores; Markham (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Ross Stores is seeking a Loss Prevention Specialist to provide a visible, professional presence at store entrances and throughout the sales floor. You will deter theft by monitoring activities, greet customers, and support leadership in maintaining a safe shopping environment.

Based in our Dublin, CA headquarters and nationwide network, you will embody our values and help minimize shortages while upholding brand standards and customer service excellence.

Qualifications

• Experience in retail loss prevention or security.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.

Responsibilities

• Provide visible presence at store entrances/exits and on the sales floor.
• Monitor for theft indicators and report to Store Leadership.
• Greet customers with eye contact and a courteous demeanor.
• Support Loss Prevention initiatives and adhere to company policies.
• Represent the Ross Stores brand with a professional appearance.

Skills

Customer service

Loss prevention

Communication

Teamwork

Job description

Ross Stores is seeking a Loss Prevention Specialist to provide a visible, professional presence at store entrances and throughout the sales floor. You will deter theft by monitoring activities, greet customers, and support leadership in maintaining a safe shopping environment.

Based in our Dublin, CA headquarters and nationwide network, you will embody our values and help minimize shortages while upholding brand standards and customer service excellence.