Loss Mitigation Lead — CRE Loans (SPOC)

BSI Financial Services; Irving (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Full benefits package

Company-paid life insurance

Disability coverage

401K with company matching

PTO and holidays

Job summary

BSI Financial Services is seeking a Loss Mitigation Single Point of Contact to manage a portfolio of delinquent business-purpose loans from 60 days past due through workout or liquidation. You will own each file, lead borrower and sponsor outreach, negotiate resolutions, and oversee foreclosure and bankruptcy timelines.

This role covers RTL and bridge loans, DSCR rental loans, build-to-rent, and small-balance multifamily loans.

Qualifications

• 6–10 years in default servicing with loss mitigation and workout responsibility.
• Direct experience managing business-purpose or commercial real estate loans through default (RTL, bridge, DSCR rental, build-to-rent, small-balance multifamily).
• Proven track record negotiating and closing workouts with borrowers, sponsors, guarantors, and counsel.
• Knowledge of foreclosure, receivership, deed in lieu, bankruptcy, and REO across multiple states.
• Strong financial analysis across rent rolls, operating statements, budgets, LTV/ARV, DSCR, and loss severity.
• Familiarity with loan documents, guarantees, rents assignments, UCC filings, and business-purpose lending structures.
• Advanced Excel skills and experience with servicing/default workflow platforms.
• Self-motivated, able to work independently and within a team.

Responsibilities

• Manage an assigned portfolio of business-purpose loans from 60 days past due through reinstatement, payoff, or liquidation.
• Serve as the single point of contact for borrowers, sponsors, guarantors, and counsel; document all contacts in the system.
• Analyze financials, rent rolls, rehab budgets, draw history, collateral value, and exit strategy to craft resolution plans.
• Negotiate and close workout solutions including reinstatement plans, forbearance, extensions, modifications, and discounted payoffs.
• Prepare and present workout recommendations with supporting LTV/ARV, DSCR, and loss severity analyses.
• Drive foreclosure, receivership, bankruptcy, and REO timelines; manage outside counsel and vendors.
• Oversee property preservation, inspections, valuations, insurance, taxes, and senior liens for the portfolio.
• Provide accurate portfolio reporting: status, pipeline activity, timeline exceptions, and severity estimates.
• Operate within investor guidelines, delegated authority, and applicable policies and laws.

Skills

Loss mitigation

Default servicing

Workout negotiation

Financial analysis

Advanced Excel

Loan portfolio management

Communication

Education

Bachelor's degree in finance/business/real estate

Tools

Mortgage servicing platforms

Job description

BSI Financial Services is seeking a Loss Mitigation Single Point of Contact to manage a portfolio of delinquent business-purpose loans from 60 days past due through workout or liquidation. You will own each file, lead borrower and sponsor outreach, negotiate resolutions, and oversee foreclosure and bankruptcy timelines.

This role covers RTL and bridge loans, DSCR rental loans, build-to-rent, and small-balance multifamily loans.