Loss Mitigation Specialist — SPOC for Delinquent Mortgages

Selene Finance LP; Dallas (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

Selene Finance LP is seeking a Loss Mitigation Specialist to serve as the SPOC for a portfolio of non-performing assets. The role focuses on loss mitigation options such as short sales and deeds-in-lieu to minimize foreclosure losses.

It is an in-office position with a structured schedule and training period. The role requires strong communication, detail orientation, and the ability to analyze financial situations to tailor loss mitigation strategies.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 2–4 years of related experience; GSE loss mitigation experience preferred.
• Experience with loss mitigation per FHLMC and FNMA guidelines favored.
• Working knowledge of MSP, Black Knight/LPS, Sagent and MS Office preferred.

Responsibilities

• Handle a portfolio of 90+ day delinquent mortgage products and loss mitigation options to minimize foreclosure losses.
• Receive inbound calls and make outbound calls to borrowers, attorneys, realtors, and other parties to discuss options.
• Analyze borrowers’ financial situations and initiate appropriate loss mitigation tools.
• Conduct light skip-tracing and review title searches to ensure clear investor lien status.
• Ensure compliance with company policies and procedures and update daily reports.

Skills

Attention to detail

Multi-tasking

Verbal communication

Written communication

Teamwork

Judgment

Consulting skills

Customer communication

Education

High school diploma

Associate degree

Tools

MSP

Black Knight/LPS

Sagent

MS Office

Job description

Selene Finance LP is seeking a Loss Mitigation Specialist to serve as the SPOC for a portfolio of non-performing assets. The role focuses on loss mitigation options such as short sales and deeds-in-lieu to minimize foreclosure losses.

It is an in-office position with a structured schedule and training period. The role requires strong communication, detail orientation, and the ability to analyze financial situations to tailor loss mitigation strategies.