Longo Toyota Product & Delivery Specialist

Penske; El Monte (CA); On-site; Full time

Job summary

A leading company is seeking Product/Delivery Specialists to enhance the automotive delivery experience. Ideal candidates will enjoy driving, possess excellent communication skills, and be detail-oriented. Training is provided, and no prior automotive experience is necessary.

Benefits

Weekly Pay

401(k) plan with company match

Vacation accruals

Vision, dental, and medical benefits

Team member referral bonus program

Tuition reimbursement

Discounts with corporate partners

Opportunities for development and growth

Free employee parking

On-site gym

Qualifications

• At least one year of customer service experience, preferably in automotive sales.
• Valid sales driver’s license with a safe driving record.

Responsibilities

• Deliver purchased vehicles to guests at designated locations.
• Explain vehicle features, applications, and benefits thoroughly.
• Inspect vehicles for damage and verify the presence of accessories.

Skills

Communication

Detail-oriented

Education

High school diploma or equivalent

Job description

Overview

If you have a passion for guest service and thrive in an environment driven by evolving technology, then you’ve found the right opportunity.

We are seeking Product/Delivery Specialists who share our passion and vision to transform the automotive delivery experience. No previous automotive experience is necessary; we provide training, development, and promotion from within.

The Product Specialist creates an exceptional guest experience by delivering new and pre-owned vehicles and showcasing vehicle features after purchase. Ideal candidates enjoy being on the move, driving across multiple cities, are detail-oriented, possess excellent communication skills, and have a love for cars. Wages start with a Base Hourly Rate of $20.00.

Perks of working with us:

• Weekly Pay - paid every Friday.
• 401(k) plan with a generous company match.
• Vacation accruals for full-time and part-time employees.
• Vision, dental, and medical benefits for full-time team members.
• Team member referral bonus program.
• Tuition reimbursement.
• Discounts with corporate partners like GE, Dell, Oakley, Yeti, Ray Ban, and more.
• Opportunities for development and growth.
• Free employee parking.
• On-site gym, free for team members.

Responsibilities:

1. Deliver purchased vehicles to guests at designated locations.
2. Explain vehicle features, applications, and benefits thoroughly.
3. Assist the Fleet department with vehicle deliveries.
4. Inspect vehicles for damage and verify the presence of accessories listed on the invoice.
5. Ensure vehicle serial numbers match delivery paperwork.
6. Complete delivery paperwork promptly according to dealership policies.
7. Maintain communication with sales personnel regarding vehicle delivery and scheduling.
8. Arrive on time for scheduled appointments and communicate with guests about any changes.
9. Acquire and maintain comprehensive product knowledge of all vehicles and understand competitor features, benefits, and shortcomings.
10. Stay updated on new products, features, accessories, and their benefits to guests.
11. Meet guest satisfaction objectives set by management.
12. Keep the parking lot organized and tidy.
13. Follow all safety policies and practices.
14. Assist in other sales department areas and perform administrative duties as assigned.

Qualifications:

• High school diploma or equivalent.
• At least one year of customer service experience, preferably in automotive sales.
• Basic mathematical skills and knowledge of laws governing retail automotive sales.
• Ability to coordinate activities, understand instructions in English, learn relevant laws, exercise good judgment, and pay attention to detail.
• Valid sales driver’s license with a safe driving record.
• Reasonable accommodations may be made for individuals with disabilities.

Physical Demands:

• Stand, walk, sit, use hands, and communicate frequently.
• Work in all weather conditions.
• Perform physical activities involving arms and legs.
• Stand for extended periods.
• Lift, push, pull, or carry objects; handle tools; bend, reach, and squat.
• Operate motor vehicles and heavy equipment regularly.

Reasonable accommodations may be provided for individuals with disabilities.