Logistics Warehouse Coordinator: Client Liaison & Shipments

Crane Worldwide Logistics LLC; Hayward (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours PTO per year

Medical, Dental, Vision benefits

Tuition Reimbursement

Employee Recognition program

Volunteer time off

Employee Discounts

Wellness incentives

Job summary

Crane Worldwide Logistics LLC is seeking a Warehouse Associate in Hayward, CA to load client merchandise accurately and politely, serve as the on-site client liaison, and escalate issues promptly to ensure quick resolution.

You will coordinate between clients and Crane Worldwide network, maintain documentation, and support reporting accuracy while meeting quality and productivity metrics.

Qualifications

• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals.
• Ability to read, comprehend and complete basic checklists, forms or other related documents.
• Identifies and resolves problems in a timely manner.
• Balances individual responsibilities.
• Consistently at work and on time.

Responsibilities

• Must meet unit quality and productivity metrics.
• Complete paperwork thoroughly and promptly.
• Accurately and courteously load client merchandise
• Acts as primary contact with client on site and is available to the client for escalation when necessary
• Work as intermediary for communication between client and their operations teams and Crane Worldwide network
• Escalate all issues with a shipment immediately to the client to insure prompt resolution
• Manage all client requests and follows up to insure that client needs are met
• Responsible for managing client reports and assuring accuracy
• Other duties as assigned

Skills

Basic math

Communication

Time management

Forklift readiness

Education

High School Diploma or GED

Three years related experience

One year industry experience

Tools

Forklift certification

Job description

Crane Worldwide Logistics LLC is seeking a Warehouse Associate in Hayward, CA to load client merchandise accurately and politely, serve as the on-site client liaison, and escalate issues promptly to ensure quick resolution.

You will coordinate between clients and Crane Worldwide network, maintain documentation, and support reporting accuracy while meeting quality and productivity metrics.