Client Logistics Lead: Warehousing & Ops

Crane Worldwide Logistics; Hebron Estates (KY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Incentive Plan

Paid Time Off

Medical/Dental/Vision

Tuition Reimbursement

Recognition & Rewards

Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics seeks a site-based client liaison in Hebron Estates, KY to serve as the primary client contact and escalate issues when needed. You will coordinate between the client and Crane Worldwide's operations teams and network to ensure smooth shipments.

You will manage client requests, follow up to meet needs, and communicate clearly with internal teams. Strong leadership and problem-solving skills are essential, with a focus on implementing efficient processes and training

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 3–5 years’ experience or combination of education and experience.
• Possession of forklift certification may be required in some areas.

Responsibilities

• Acts as primary contact with client at the site and is available for escalation when necessary.
• Communicates between the client and Crane Worldwide operations teams and network.
• Manage client requests and follow up to ensure client needs are met.
• Escalate shipment issues promptly to ensure timely resolutions.
• Lead or assist in implementing new client requirements from system/process/docs perspectives.

Skills

Leadership

Communication

Negotiation

Organization

Problem-solving

Teamwork

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Forklift Certification

Job description

Crane Worldwide Logistics seeks a site-based client liaison in Hebron Estates, KY to serve as the primary client contact and escalate issues when needed. You will coordinate between the client and Crane Worldwide's operations teams and network to ensure smooth shipments.

You will manage client requests, follow up to meet needs, and communicate clearly with internal teams. Strong leadership and problem-solving skills are essential, with a focus on implementing efficient processes and training