Onsite Client Liaison & Warehouse Coordinator

Crane Worldwide Logistics; Hayward (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical benefits

Tuition reimbursement

Paid time off

Employee discounts

Volunteer time

Job summary

Crane Worldwide Logistics is seeking a hands-on on-site coordinator in Hayward, CA to load client merchandise accurately and promptly while meeting quality and productivity metrics. You will serve as the primary client contact, escalate issues, and coordinate between the client and Crane Worldwide network to ensure timely resolutions.

The role requires at least a high school diploma or GED, with several years of related experience and forklift certification.

Qualifications

• High School Diploma or GED preferred.
• Three years related experience preferred.
• Minimum one year industry experience preferred.
• Forklift certification required.

Responsibilities

• Must meet unit quality and productivity metrics.
• Complete paperwork thoroughly and promptly.
• Accurately and courteously load client merchandise
• Acts as primary contact with client on site and is available to the client for escalation when necessary
• Work as intermediary for communication between client and their operations teams and Crane Worldwide network
• Escalate all issues with a shipment immediately to the client to insure prompt resolution
• Manage all client requests and follows up to insure that client needs are met
• Responsible for managing client reports and assuring accuracy
• Other duties as assigned

Skills

Client communication

Problem solving

Time management

Forklift certification

Education

High School Diploma or GED

Three years related experience

Minimum one year industry experience

Tools

Forklift certification

Job description

Crane Worldwide Logistics is seeking a hands-on on-site coordinator in Hayward, CA to load client merchandise accurately and promptly while meeting quality and productivity metrics. You will serve as the primary client contact, escalate issues, and coordinate between the client and Crane Worldwide network to ensure timely resolutions.

The role requires at least a high school diploma or GED, with several years of related experience and forklift certification.