Logistics Support Specialist — Weekend Day Shift

RowanEDC Partnership; North Carolina; Hybrid; USD 42,000 - 47,000; Full time

Benefits offered by this job

Attendance Bonus

Health benefits

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain is hiring a Customer Service Rep for the weekend day shift (Fri–Sun, 6am–6pm). Pay is $21.50/hour plus a $2.00 weekend shift premium, with attendance bonuses.

The role involves dispatching, warehouse coordination, and strong communication via phone and email to resolve customer issues. Requirements include a high school diploma and up to 12 months of warehouse/data entry experience; proficiency in Microsoft Office and any WMS system is a plus.

Qualifications

• High School Diploma or equivalent.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers.
• Act as liaison to facilitate issue resolution.
• Maintain customer records and update account information.
• Prepare product or service reports by collecting and analyzing customer information.

Skills

Dispatching

Scheduling

MS Excel

Outlook

Word

WMS experience

Customer communication

Education

High School Diploma

Tools

MS Office

WMS system

Job description

DHL Supply Chain is hiring a Customer Service Rep for the weekend day shift (Fri–Sun, 6am–6pm). Pay is $21.50/hour plus a $2.00 weekend shift premium, with attendance bonuses.

The role involves dispatching, warehouse coordination, and strong communication via phone and email to resolve customer issues. Requirements include a high school diploma and up to 12 months of warehouse/data entry experience; proficiency in Microsoft Office and any WMS system is a plus.