Logistics Customer Service Specialist - 1st Shift (Mon-Fri)

DHL Supply Chain; Annville (Lebanon County); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO program with holidays and vacation

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain in the United States is hiring a Customer Service Representative (MERCK). The role processes orders, provides product, service, and transit information to customers, and acts as a liaison to resolve issues.

The position runs on the 1st shift, 6:30am–2:30pm, Monday through Friday, with pay at $18.45 per hour. Ideal candidates have strong email communication, data organization skills, and experience with Outlook and Excel.

Qualifications

• High School Diploma or Equivalent.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers.
• Act as a liaison to facilitate issue resolution.
• Resolve product or service problems and maintain customer records.
• Assist with order and product management.

Skills

Email communication

Data organization

Outlook

Excel

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain in the United States is hiring a Customer Service Representative (MERCK). The role processes orders, provides product, service, and transit information to customers, and acts as a liaison to resolve issues.

The position runs on the 1st shift, 6:30am–2:30pm, Monday through Friday, with pay at $18.45 per hour. Ideal candidates have strong email communication, data organization skills, and experience with Outlook and Excel.