Warehouse Dispatch & Customer Service Specialist

DHL Supply Chain; China Grove (NC); On-site; Confidential; Full time

Benefits offered by this job

Affordable medical, dental, and vision

PTO and holidays

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain is seeking a Customer Service Representative for our warehouse operations in the United States. You will process orders, prepare correspondence, and provide product, service, and transit information to customers, acting as a liaison to resolve issues. Shift is Monday–Friday, 6am to 2:30pm with overtime as required.

Pay is $21.50 per hour. This is a warehouse customer service role, with benefits such as medical/dental/vision, PTO, 401(k) with company match, tuition reimbursement,

Qualifications

• Experience in customer service or warehouse-related roles.
• Ability to process orders and maintain records.
• Strong communication and problem-solving skills.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers.
• Act as liaison to facilitate issue resolution.
• Maintain customer records and update account information.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Documentation

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain is seeking a Customer Service Representative for our warehouse operations in the United States. You will process orders, prepare correspondence, and provide product, service, and transit information to customers, acting as a liaison to resolve issues. Shift is Monday–Friday, 6am to 2:30pm with overtime as required.

Pay is $21.50 per hour. This is a warehouse customer service role, with benefits such as medical/dental/vision, PTO, 401(k) with company match, tuition reimbursement,