Logistics Support Specialist: Customer Service & Ops

Cowan Systems, LLC; Mechanicsburg (Cumberland County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Job summary

Cowan Systems, LLC in Mechanicsburg is seeking a Customer Service Representative to provide essential support across departments. This role is crucial for operational success, handling various customer interactions including order and data entry.

The ideal candidate will possess excellent communication skills, be detail-oriented, and have a background in transportation or logistics.

Benefits include hourly pay between $18-$20 and comprehensive medical, vision, and dental coverage.

Qualifications

• Ability to work independently and professionally in a team-based environment.
• Extremely organized and detail oriented.
• Previous transportation and/or logistics experience preferred.

Responsibilities

• Provide Customer Service support, including order entry and data entry.
• Track loads and assist fleet managers.
• Correspond with customers via email and phone.

Skills

Exceptional customer service skills

Strong communication skills

Organizational skills

Multitasking ability

Problem solving skills

Tools

Microsoft Office (Word, Outlook, Excel)

Transportation platforms (TMW, McCloud)

Job description

Cowan Systems, LLC in Mechanicsburg is seeking a Customer Service Representative to provide essential support across departments. This role is crucial for operational success, handling various customer interactions including order and data entry.

The ideal candidate will possess excellent communication skills, be detail-oriented, and have a background in transportation or logistics.

Benefits include hourly pay between $18-$20 and comprehensive medical, vision, and dental coverage.