Logistics Customer Service Specialist – Growth & Impact

NEPW Logistics, Inc.; Lewiston (ME); In loco; USD 28.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Disability insurance

Paid vacation

Safety glasses reimbursement

Descrizione del lavoro

NEPW Logistics in Lewiston, ME is seeking a Customer Service Representative to provide outstanding support for internal and external customers. The role involves processing orders, coordinating with the warehouse team, and ensuring accurate data entry in our warehouse management system.

You will help resolve issues, communicate effectively, and uphold safety standards in a fast-paced logistics environment. The position offers hourly pay in a range of $20.00 to $22.00 and opportunities to grow

Competenze

• Provide exceptional customer service to internal and external customers.
• Enter and coordinate orders with warehouse staff.
• Learn new warehouse management software quickly.

Mansioni

• Interacts with customers via telephone, email, or in person to provide support and information.
• Receives and enters orders, coordinates with warehouse staff to fill orders, schedules pickups.
• Enter and gather information from the warehouse management software.
• Follows all safety requirements and regulations
• Ensures that appropriate actions are taken to resolve customers' problems or concerns.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Performs other related duties as assigned.

Conoscenze

WMS familiarity

Scheduling

Teamwork

Strumenti

Warehouse software

Descrizione del lavoro

NEPW Logistics in Lewiston, ME is seeking a Customer Service Representative to provide outstanding support for internal and external customers. The role involves processing orders, coordinating with the warehouse team, and ensuring accurate data entry in our warehouse management system.

You will help resolve issues, communicate effectively, and uphold safety standards in a fast-paced logistics environment. The position offers hourly pay in a range of $20.00 to $22.00 and opportunities to grow