Logistics Shared Services Manager - Lead & Optimize (Hybrid)

GEODIS; Brentwood (TN); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Rain financial wellness app

FirstStopHealth telemedical access

Health, dental, and vision insurance

401k match

Paid maternity and paternity leave

Career development and mentorship

Employee discounts

Wellness and relaxation apps

Daycare discount

Volunteer opportunities

Job summary

GEODIS in the United States is seeking a Manager Logistics Shared Services to lead Freight Audit & Pay, Customer Billing, Yield Management, and TMA administration, ensuring accurate and compliant service delivery.

You will manage supervisors and analysts, drive process improvements, partner with Operations, Sales, and Legal, and report on performance and profitability. The role emphasizes leadership, cross-functional collaboration, and process optimization in a hybrid work setting.

Qualifications

• Minimum 3 years of related experience and/or training.
• Experience leading a diverse team.
• Experience in 3PL preferred.
• Experience in process improvement strategies.
• Knowledge of financial reporting, TMS applications and billing.
• PC literate with Microsoft Outlook, Word, Access and Excel.
• Excellent written and oral communication skills with internal and external customers.
• Excellent planning and organizational skills.

Responsibilities

• Provides operational leadership for supervisors and analysts responsible for one or more of the following functions: Freight Audit & Pay, Customer Billing, Yield Management, TMA administration.
• Oversees compliance with service level agreements and timely processing of tasks.
• Monitors cash applications and daily customer payments to support DSO metrics.
• Ensures carrier compliance with authority, contracts, insurance, and safety ratings.
• Leads continuous improvement initiatives to increase productivity across multiple functions.
• Prepares periodic project status reports and monthly leadership reviews.
• Hires, trains, and develops team members and manages performance.

Skills

Team leadership

Process improvement

Financial reporting

TMS and billing

Microsoft Office (Outlook, Word, Excel

Tools

Microsoft Office Suite

Job description

GEODIS in the United States is seeking a Manager Logistics Shared Services to lead Freight Audit & Pay, Customer Billing, Yield Management, and TMA administration, ensuring accurate and compliant service delivery.

You will manage supervisors and analysts, drive process improvements, partner with Operations, Sales, and Legal, and report on performance and profitability. The role emphasizes leadership, cross-functional collaboration, and process optimization in a hybrid work setting.