Transportation Supervisor: Ops & Carrier Coordination

Ultipro; Brentwood (TN); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career development

Employee discounts

Job summary

GEODIS in Brentwood, TN is seeking a experienced logistics professional to supervise and optimize daily operations within the transportation team. You will monitor service calls, coordinate with carriers, and ensure adherence to SOPs while preparing reports and supporting month-end close activities.

The role requires at least 3 years in transportation management, proficiency with TMS, and strong communication skills to present updates to managers and customers.

Qualifications

• 3+ years related experience or equivalent combination of education and experience.
• Experience with Transportation Management Systems.
• Experience with optimization tools preferred.
• PC literate to include Microsoft Office products (Word, Excel, Outlook).
• Ability to write reports, business correspondence, and procedure manuals.

Responsibilities

• Monitors service calls to observe demeanor, technical accuracy, and conformity to policies.
• Recommends corrective action for customer complaints.
• Direct point of contact for urgent customer issues.
• Escalates operational issues to the manager as required.
• Coordinates with Accounts Payable on invoice processing and carrier escalation.
• Prepares month-end close revenue accruals reports for the manager.
• Prepares and works with the manager on QBRs for customers.
• Ensures SOPs are completed and accurate and determines work procedures.
• Prepares work schedules and training for hourly employees.
• Approves and tracks all hourly team members' work schedules.

Skills

Transportation Management Systems

Optimization tools

Microsoft Office

Tools

Microsoft Office Suite

Job description

GEODIS in Brentwood, TN is seeking a experienced logistics professional to supervise and optimize daily operations within the transportation team. You will monitor service calls, coordinate with carriers, and ensure adherence to SOPs while preparing reports and supporting month-end close activities.

The role requires at least 3 years in transportation management, proficiency with TMS, and strong communication skills to present updates to managers and customers.