Logistics Operations Support Specialist

SCC Saddle Creek Corporation; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay with skill pay and shift d 

Benefits package including medical, d 

Medical employee-only premium less 10$

HSA with employer contribution

Weekly 401(k) match

Vacation immediately upon hire

8 holidays per calendar year

Personal time after 90 days

EAP and identity theft protection

Tuition reimbursement

Company paid life insurance and short 

Job summary

Saddle Creek Logistics Services is seeking an Operations Support Coordinator to provide essential support to warehouse floor operations. You will coordinate all incoming and outgoing trucks and ensure proper documentation is prepared.

The role serves as the main contact for drivers and carriers while supporting waving, order documentation, and returns as needed. Responsibilities include coordinating schedules in TMS, managing BOLs, and maintaining accurate reporting.

Qualifications

• High School Diploma or GED required; Associate’s degree preferred.
• Six (6) months experience or more in a customer service, client-facing, or clerical role.
• Experience with working with warehouse management systems (WMS) is preferred.
• Experience working in a warehouse, light industrial, or similar setting is preferred.

Responsibilities

• Communicate with carrier dispatch and clients’ drivers verbally and in writing with a professional and positive attitude.
• Schedule inbound and outbound shipments through transportation management systems (TMS) and communicate truck schedule.
• Manage Bill of Ladings (BOLs).
• Act as liaison between drivers and Saddle Creek personnel on any issues or questions with shipments.
• Research and offer solutions for driver-based issues or questions.
• Assist warehouse leads and operations teams.
• Generate and retain required reporting for operations.
• Wave orders, document returns, and exchanges including generating receipts and shipping documents.
• Check in carriers for appointments.
• Verify quality, timeliness, and accuracy of receiving process.
• Assists in answering phones.
• Order packaging and general warehouse supplies.
• Prints labels for operations use.
• Other duties as assigned by supervisor or manager.

Skills

Communication skills

Verbal & written communication

Interpersonal skills

Problem solving

Record keeping

Microsoft Office

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Warehouse Management Systems (WMS)

Job description

Saddle Creek Logistics Services is seeking an Operations Support Coordinator to provide essential support to warehouse floor operations. You will coordinate all incoming and outgoing trucks and ensure proper documentation is prepared.

The role serves as the main contact for drivers and carriers while supporting waving, order documentation, and returns as needed. Responsibilities include coordinating schedules in TMS, managing BOLs, and maintaining accurate reporting.