Logistics Operations Support & Customer Care

A.P. Moller - Maersk; St. Louis (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk Warehousing and Distribution USA LLC is hiring an Operations Support to answer calls, monitor shipments, and update records. You will assist delivery teams, resolve issues, and coordinate with customers to maintain smooth distribution operations.

This role includes warehouse duties as needed, with a focus on real-time communication and paperwork handling to ensure on-time delivery and high service levels.

Qualifications

• Excellent oral and written communication and problem-solving skills.
• Technological aptitude using the internet and online tools.
• Ability to multitask.
• Excellent organizational skills with emphasis on detail.

Responsibilities

• Answer incoming calls and provide customer service.
• Track, trace, enter, and update shipments.
• Monitor delivery teams and report issues with time windows.
• Communicate potential delivery issues to customers.
• Process paperwork related to the delivery process.
• Assist with warehouse duties and freight handling as needed.
• Resolve issues with delivery teams and customers in real time.

Skills

Communication

Tech aptitude

Multitasking

Organization

Job description

Maersk Warehousing and Distribution USA LLC is hiring an Operations Support to answer calls, monitor shipments, and update records. You will assist delivery teams, resolve issues, and coordinate with customers to maintain smooth distribution operations.

This role includes warehouse duties as needed, with a focus on real-time communication and paperwork handling to ensure on-time delivery and high service levels.