Logistics Operations Support

Corporate Traffic Logistics; Jacksonville (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision, disability, &

401(k) with company match

Paid time off

Relaxed attire

Fun offices with energetic culture & 1

Job summary

Corporate Traffic Logistics in Jacksonville, FL is seeking a logistics operations professional with 1+ years in third-party logistics to manage shipments end-to-end, coordinate with carriers and customers, and ensure on-time delivery.

You will source carriers, negotiate rates, track shipments, resolve issues, and maintain records in the TMS. The role offers base salary with uncapped incentives and a supportive team culture.

Qualifications

• 1+ years of experience in third-party logistics or transportation operations.
• Experience coordinating shipments with carriers and customers.
• Ability to manage multiple shipments in a fast-paced environment.
• Strong problem-solving, negotiation, and decision-making skills.
• Excellent communication and relationship-building abilities.
• Experience using TMS, load boards, tracking platforms, and carrier portals.
• Attention to detail and commitment to customer service.

Responsibilities

• Manage shipments from booking to final delivery.
• Coordinate pickups and deliveries with customers, carriers, shippers, and receivers.
• Source and select qualified carriers based on service requirements, availability, and pricing.
• Negotiate carrier rates while supporting company margin and service expectations.
• Track shipments and provide customers with timely and accurate updates.
• Identify potential service disruptions and take action to minimize delays.
• Resolve operational issues, including missed appointments, delays, damages, shortages, and other shipment exceptions.
• Verify shipment details, carrier documentation, and load information for accuracy.
• Maintain complete and accurate shipment records within the transportation management system.
• Build and maintain strong relationships with customers, carriers, and internal team members.
• Partner with accounting to resolve billing discrepancies, accessorial charges, and documentation issues.
• Ensure carriers and shipments meet company vetting, safety, and compliance standards.
• Support internal teams with operational needs and customized transportation solutions.

Skills

Logistics operations

Carrier coordination

Customer service

Problem solving

Communication

TMS experience

Load boards

Tracking platforms

Carrier portals

Multi-shipment handling

Tools

TMS

Load boards

Tracking platforms

Carrier portals

Job description

Requirements:

• 1+ years of experience in third-party logistics or transportation operations

• Strong understanding of freight operations and the shipment lifecycle

• Experience coordinating shipments, working with carriers, and communicating with customers

• Ability to manage multiple shipments and changing priorities in a fast-paced environment

• Strong problem-solving, negotiation, and decision-making skills

• Excellent communication, relationship-building, and follow-up skills

• Experience using transportation management systems, load boards, tracking platforms, and carrier portals

• Strong attention to detail and commitment to providing excellent customer service

Responsibilities:

• Manage shipments from initial booking through final delivery

• Coordinate pickup and delivery appointments with customers, carriers, shippers, and receivers

• Source, evaluate, and select qualified carriers based on service requirements, availability, and pricing

• Negotiate carrier rates while supporting company margin and service expectations

• Track shipments and provide customers with timely and accurate updates

• Proactively identify potential service disruptions and take action to minimize delays

• Resolve operational issues, including missed appointments, delays, damages, shortages, and other shipment exceptions

• Verify shipment details, carrier documentation, and load information for accuracy

• Maintain complete and accurate shipment records within the transportation management system

• Build and maintain strong relationships with customers, carriers, and internal team members

• Partner with accounting to resolve billing discrepancies, accessorial charges, and documentation issues

• Ensure carriers and shipments meet company vetting, safety, and compliance standards

• Support internal teams with operational needs and customized transportation solutions

Our Benefits:

• Base salary plus uncapped incentive opportunities

• Work-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second year

• Paid holidays

• Health, dental, vision, disability, life insurance, and many more great benefits

• 401(k) with company match

• Relaxed attire

• Fun offices with an energetic culture, contests, games, and free coffee

• Cutting-edge tools and resources