LTL Operations Support

Corporate-Traffic-Logistics; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Base salary plus uncapped incentive

PTO 10 days (first year)

PTO 17 days (second year)

Paid holidays

Health, dental, vision, disability, & 

Life insurance

401(k) with company match

Casual dress

Energetic culture

Free coffee

Cutting-edge tools

Job summary

Corporate-Traffic-Logistics is seeking an experienced LTL Operations Specialist in Jacksonville, FL to support daily LTL activities, coordinate shipments, and liaise with carriers and customers. The role emphasizes quoting, booking, tracking, and issue resolution to ensure on-time deliveries and accurate documentation.

Ideal candidates bring 2+ years in LTL, strong knowledge of rates and classifications, and proficient use of TMS and carrier portals, with a focus on detail and customer service.

Qualifications

• 2+ years of experience with LTL operations.
• Strong knowledge of LTL shipping processes, carrier networks, rates, and freight classification.
• Experience with using transportation management systems and carrier portals.
• Excellent communication, relationship-building, and follow-up skills.
• Strong attention to detail with the ability to manage multiple shipments and priorities.
• Ability to identify service issues and provide timely, effective solutions.

Responsibilities

• Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipments.
• Communicate with carriers and customers to provide shipment updates and resolve service issues.
• Assist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutions.
• Monitor shipments from pickup through delivery to ensure service expectations are met.
• Review shipment details, freight classifications, dimensions, and documentation for accuracy.
• Help manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial charges.
• Maintain accurate shipment records and updates within the transportation management system.
• Build and maintain strong relationships with LTL carriers, customers, and internal team members.

Skills

LTL experience

LTL shipping knowledge

TMS & carrier portals

Communication

Attention to detail

Problem solving

Job description

Requirements:

• 2+ years of experience with LTL operations
• Strong knowledge of LTL shipping processes, carrier networks, rates, and freight classification
• Experience with using transportation management systems and carrier portals
• Excellent communication, relationship-building, and follow-up skills
• Strong attention to detail with the ability to manage multiple shipments and priorities
• Ability to identify service issues and provide timely, effective solutions

Responsibilities:

• Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipments
• Communicate with carriers and customers to provide shipment updates and resolve service issues
• Assist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutions
• Monitor shipments from pickup through delivery to ensure service expectations are met
• Review shipment details, freight classifications, dimensions, and documentation for accuracy
• Help manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial charges
• Maintain accurate shipment records and updates within the transportation management system
• Build and maintain strong relationships with LTL carriers, customers, and internal team members

Our Benefits:

• Base salary plus uncapped incentive opportunities
• Work-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second year
• Paid holidays
• Health, dental, vision, disability, life insurance, and many more great benefits
• 401(k) with company match
• Relaxed attire
• Fun offices with an energetic culture, contests, games, and free coffee
• Cutting-edge tools and resources