Logistics Operations Specialist

Ryder System, Inc.; Little Rock (AR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase plan

Employee discounts

Paid time off

Maternity leave

Job summary

Ryder System, Inc. is seeking an Operations Coordinator in New Albany, OH for our Supply Chain Solutions division. The role focuses on coordinating network carriers to ensure SOP compliance, delivery performance, timely billing, and high customer satisfaction.

The position involves processing returns, managing RA workflows, updating shipment data, and supporting the Operations Supervisor with logistics tasks. Competitive hourly pay and strong benefits are offered.

Qualifications

• Bachelor's degree preferred.
• One (1) year or more years related experience required.

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team
• Validate and update complete dates in iDirect for orders that have a scheduled date
• Assist Operations Supervisor with building return trucks
• Serve as backup for Operations Supervisor’s phone and email
• Performs other duties as assigned.

Skills

Operations background

Competency model

Organization skills

Follow work procedures

Communication skills

Relationship building

Learning agility

Education

Bachelor's degree preferred

Job description

Ryder System, Inc. is seeking an Operations Coordinator in New Albany, OH for our Supply Chain Solutions division. The role focuses on coordinating network carriers to ensure SOP compliance, delivery performance, timely billing, and high customer satisfaction.

The position involves processing returns, managing RA workflows, updating shipment data, and supporting the Operations Supervisor with logistics tasks. Competitive hourly pay and strong benefits are offered.