Logistics Operations Planner - Deliver, Analyze & Improve

DP World; Goodyear (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

DP World in the United States is seeking a Logistics Coordinator to join our team and support daily transportation operations. You will provide rate quotes, coordinate orders, and ensure on-time pickup and delivery while tracking shipments.

The role requires a customer service mindset, strong Excel skills, and experience with inventory in RF Portals and office settings, with occasional warehouse visits. Travel to the warehouse may be needed.

Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Telecommunication site delivery coordination experience a plus.
• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.
• Understand transportation modes and service levels.

Responsibilities

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply applicable late reason codes in accordance to Service Failure tracking and reporting
• Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.
• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
• Other duties as assigned.

Skills

Customer service

Logistics

Excel

Outlook

Tools

RF Portal

Job description

DP World in the United States is seeking a Logistics Coordinator to join our team and support daily transportation operations. You will provide rate quotes, coordinate orders, and ensure on-time pickup and delivery while tracking shipments.

The role requires a customer service mindset, strong Excel skills, and experience with inventory in RF Portals and office settings, with occasional warehouse visits. Travel to the warehouse may be needed.