Operations Planner — Shipments On Time & Inventory

DP World; Commerce (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

DP World is seeking an Operations Planner to coordinate transportation activities from order registration through final delivery, ensuring on-time shipments and satisfied customers. The role supports inventory management and works closely with customers and internal teams to meet transportation needs.

The ideal candidate will handle rate quotes, register orders with special requirements, and track shipments while resolving issues quickly.

Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Previous Telecommunication site delivery coordination experiences a plus.
• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF. Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.
• Understand transportation modes and service levels.

Responsibilities

• Coordinate transportation activities from order registration through final delivery while helping ensure shipments remain on time and customer expectations are met.
• Provide rate quotes for nonstandard transportation requests including expedited shipments.
• Register customer orders and identify special transportation requirements.
• Ensure timely pickup and delivery of shipments and track/trace them.
• Monitor service failures and apply late reason codes for reporting.
• Work with customers to resolve inventory discrepancies and shipment exceptions.
• Coordinate damage assessments and communicate updates to customers.
• Support process documentation and standard operating procedures.
• Identify opportunities for process improvements based on customer and operational needs.
• Support inventory management within RF Portal and manual systems as needed.

Skills

Customer service

Problem solving

Excel proficiency

Inventory management

Transportation knowledge

Telecom delivery coordination

RF Portal familiarity

Organization

Tools

RF Portal

Job description

DP World is seeking an Operations Planner to coordinate transportation activities from order registration through final delivery, ensuring on-time shipments and satisfied customers. The role supports inventory management and works closely with customers and internal teams to meet transportation needs.

The ideal candidate will handle rate quotes, register orders with special requirements, and track shipments while resolving issues quickly.