Strategic Logistics Planner: On-Time Shipments & Service

Syncreon; Fairburn (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

DP World is seeking an Operations Planner to coordinate transportation activities from order registration through final delivery, ensuring shipments stay on schedule and customer expectations are met.

You will handle rate quotes, register orders, resolve inventory discrepancies, track shipments, and contribute to process improvements while collaborating with customers and internal teams. This role requires office work with occasional warehouse travel.

Qualifications

• Customer service background in logistics and transportation operations.
• Strong Excel skills for tracking and analysis.
• Experience managing inventory in RF Portal or manual systems.
• Understanding of transportation modes and service levels.

Responsibilities

• Coordinate transportation activities from order registration through final delivery.
• Provide rate quotes for nonstandard and expedited transportation requests.
• Register customer orders and identify special transportation requirements.
• Ensure on-time pickup and delivery and track shipments.
• Work with customers to resolve inventory discrepancies and shipment exceptions.
• Support process documentation and standard operating procedures.
• Identify opportunities for process improvements.

Skills

Customer service

Problem solving

Excel skills

Inventory management

Transportation knowledge

Organizational skills

Communication

Travel readiness

Tools

RF Portal

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

DP World is seeking an Operations Planner to coordinate transportation activities from order registration through final delivery, ensuring shipments stay on schedule and customer expectations are met.

You will handle rate quotes, register orders, resolve inventory discrepancies, track shipments, and contribute to process improvements while collaborating with customers and internal teams. This role requires office work with occasional warehouse travel.