Logistics Operations Coordinator – Entry Level

US Pack Services LLC; Mechanicsburg (Cumberland County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Job summary

USPack is seeking an entry-level operations coordinator to manage contractor-backed delivery operations in Mechanicsburg, PA. You will monitor routes, coordinate with independent contractors, and ensure on-time service with accurate communications to customers.

Candidates should have a high school diploma or college degree, basic MS Office skills, and the ability to lift up to 50 pounds; overtime may be required as needed to meet schedules.

Qualifications

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
• Must maintain valid driver’s license and clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.

Responsibilities

• Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
• Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed.
• Monitor dispatch board to ensure customer requested delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch department.
• Ensure IC’s are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log in process and EC-mobile.
• Work directly with IC’s to assist with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers, as needed.
• When necessary, will restructure routes as requested by the customer, to ensure on-time execution.
• Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
• Assist with contracting of IC’s as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with IC’s to ensure their paperwork is up to date, as needed.
• Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
• Perform other duties as assigned.

Skills

MS Office

Fast-paced environment

Prioritization

Valid driver’s license

Customer relationships

Lift 50 lbs

Overtime

Education

College Degree or High School Diploma

Job description

USPack is seeking an entry-level operations coordinator to manage contractor-backed delivery operations in Mechanicsburg, PA. You will monitor routes, coordinate with independent contractors, and ensure on-time service with accurate communications to customers.

Candidates should have a high school diploma or college degree, basic MS Office skills, and the ability to lift up to 50 pounds; overtime may be required as needed to meet schedules.