Logistics Operations Coordinator: Dispatch & Service

Federal Express Corporation; Beaumont (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Federal Express Corporation in Beaumont, TX seeks a Dispatcher to coordinate pickup and delivery operations, ensuring on-time performance and cost control.

You will monitor service, safety, cost and quality metrics, communicate with BC/AOs, ICs and ISPs, and maintain DOT-compliant records and equipment files in a fast-paced logistics environment.

Strong organizational skills, attention to detail and the ability to react quickly to disruptions are essential for success in this role.

Qualifications

• High school diploma or GED required.
• Administrative support or dock operations experience preferred.
• Strong time management and organizational abilities.
• Excellent verbal and written communication skills.
• Ability to read and interpret numerical data.

Responsibilities

• Coordinate dispatch of linehaul transportation equipment.
• Monitor service, safety, cost and quality metrics daily.
• Communicate with BC/AOs, ICs and ISPs about load plan changes.
• Investigate customer service issues and ensure resolution.
• Maintain vehicle maintenance information and DOT records.

Skills

Customer service

Time management

Organizational skills

Verbal and written communication

Numerical data interpretation

Microsoft Office

DOT regulations knowledge

Education

High school diploma or GED

Bachelor’s degree in Business, Logistics or related area (preferred)

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Beaumont, TX seeks a Dispatcher to coordinate pickup and delivery operations, ensuring on-time performance and cost control.

You will monitor service, safety, cost and quality metrics, communicate with BC/AOs, ICs and ISPs, and maintain DOT-compliant records and equipment files in a fast-paced logistics environment.

Strong organizational skills, attention to detail and the ability to react quickly to disruptions are essential for success in this role.