Logistics Operations Associate, Capacity Planning

Insight Global; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Insight Global in Houston, TX is seeking an Operations Associate to join the Capacity Planning Team. You will support Capacity Planning Specialists by following up on carrier tasks, processing paperwork, and tracking active transit to help drive operational efficiency for clients.

The role requires excellent communication and organizational skills, experience in a sales or customer service role, proficiency with Microsoft Office, and a willingness to learn.

Qualifications

• Experience in a sales or customer service role.
• Ability to perform tasks in a high-volume, fast-paced environment.
• Excellent communication and note-taking skills.
• Willingness to learn and adapt to new processes.
• Experience in the logistics industry is preferred.

Responsibilities

• Support Capacity Planning Specialists with daily tasks.
• Follow up on carrier tasks and processing paperwork.
• Track active transit and provide updates to the carrier sales team.
• Communicate changes and escalations efficiently in a fast-paced environment.

Skills

Customer service experience

Communication skills

Organizational skills

Note-taking skills

Willingness to learn

Education

Bachelor's degree in Supply Chain or Logistics

Tools

Microsoft Teams

Microsoft Outlook

Microsoft Excel

Job description

Insight Global in Houston, TX is seeking an Operations Associate to join the Capacity Planning Team. You will support Capacity Planning Specialists by following up on carrier tasks, processing paperwork, and tracking active transit to help drive operational efficiency for clients.

The role requires excellent communication and organizational skills, experience in a sales or customer service role, proficiency with Microsoft Office, and a willingness to learn.