Operations Associate - Shift A

Insight Global; Houston (TX); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Insight Global in Houston, TX is seeking an Operations Associate to join the Capacity Planning Team. You will support Capacity Planning Specialists by following up on carrier tasks, processing paperwork, and tracking active transit to help drive operational efficiency for clients.

The role requires excellent communication and organizational skills, experience in a sales or customer service role, proficiency with Microsoft Office, and a willingness to learn.

Qualifikationen

• Experience in a sales or customer service role.
• Ability to perform tasks in a high-volume, fast-paced environment.
• Excellent communication and note-taking skills.
• Willingness to learn and adapt to new processes.
• Experience in the logistics industry is preferred.

Aufgaben

• Support Capacity Planning Specialists with daily tasks.
• Follow up on carrier tasks and processing paperwork.
• Track active transit and provide updates to the carrier sales team.
• Communicate changes and escalations efficiently in a fast-paced environment.

Kenntnisse

Customer service experience

Communication skills

Organizational skills

Note-taking skills

Willingness to learn

Ausbildung

Bachelor's degree in Supply Chain or Logistics

Tools

Microsoft Teams

Microsoft Outlook

Microsoft Excel

Jobbeschreibung

Job Description

A logistics employer in the Houston, TX area is seeking an Operations Associate to join their Capacity Planning Team. This team is responsible for cultivating and managing carrier relationships to provide operational efficiency for the company's clients. On a daily basis, this person will be responsible for supporting Capacity Planning Specialists on their daily tasks and operations. These responsibilities will include: follow up on carrier tasks, processing paperwork, tracking active transit, providing updates to the carrier sales team on changes and escalations. This is a fast-paced and high-volume environment, so this person must be very organized and have a pro-active attitude to provide updates and communicate efficiently.

Skills and Requirements

Experience in a sales or customer service role (such as food service, bar tending, etc)

Ability to perform tasks in a high-volume and fast-paced environment

Experience utilizing Microsoft office tools such as: Teams, Outlook, Excel, etc.

Excellent communication skills

Excellent organizational and note-taking skills

Willingness to learnBachelor's degree in Supply Chain or Logistics

Experience in the logistics industry

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].